We want you to be completely satisfied with your purchase. The following information will help facilitate your return of an unused product, or a warranty claim for a defective product, either of which may be processed by calling (800) 761-4701.
- A return request must occur within 3 days of purchase, or delivery if we shipped the product directly to you.
- Product returns require a proof of purchase or original receipt.
- If you are shipping the product back to us, it must be received by our warehouse within 45 days from the date your product was delivered. For specific labeling instructions call (800) 761-4701 or email s[email protected] Freight expense is not refundable. Freight shipping must be paid by the customer .
- Products must be in an unused and saleable condition.
- Refunds for purchases made by credit card will be credited back to the card used to make the purchase.
- Cash refunds for purchases under $20 may be received retail store only, and for return requests in amounts over $20 may be in the form of a check mailed to customer’s home address.
- Refunds for purchases made by check require a ten (10) day waiting period from date of purchase.
- Returns are not applicable to Tech Center Rebuilds.
Please note: This policy covers all non-defective return requests made on purchases from onlinebattersale.com. Defective products are covered under a separate Warranty Policy.